Hibernate respects your privacy and this is an important part of our relationship with our customers. The following privacy policy applies to all Hibernate users, and conforms to Internet privacy standards.
If you have questions or concerns contact us on hello@hibernateoutdoors.com.au
Collection of Information
We may require information from you in order to provide the best service possible whilst using the Hibernate site. This may include all correspondence particularly in regard to sales, support and accounts. This may be via the telephone, email, mail, or directly through our site.
Any details collected from customers is required in order to provide you with our products and/or services, and a high level of customer service.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, the platform encrypts that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
Access to Collected Information
At any time you may request us to update, delete or deactivate your details and information by emailing hello@hibernateoutdoors.com.au
Communications
Hibernate uses personally identifiable information for essential communications, such as emails, accounts information, and delivery details. We may also use this information for other purposes, including promotional emails or special offers that may interest you. If at any time a customer wishes not to receive such correspondence, just request to be removed from any mailing lists by emailing us at hello@hibernateoutdoors.com.au.
Third Parties
Hibernate may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service e.g. such as delivering your Hibernate products.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.